Showing posts with label Workplace. Show all posts
Showing posts with label Workplace. Show all posts

May 11, 2007

5 Day Week: From Organisations’ Perspective

What is the difference between a 5 day week and 6 day week?

As it looks on its face, it is a loss of 9 hours per person per week for the company, which translates to 468 hours per person per year. So, for any manufacturing concern, it means that a worker who is producing 54 units under 6 day week, shall produce 45 units in a 5 day week (loss of capacity of 17%).

The above conclusion is based on the premise that the productivity or efficiency of an employee is directly proportionate to the number of hours spent by him in the organization. Experts give further explanation on efficiency, which measures it as a product of ability and willingness of a person towards his work. Ability can be in terms of physical strength and capabilities, aptitude, skills, etc. Willingness is the person’s inner drive to get involved into the assignment and to complete it in qualitative manner. Let us analyse the how number of hours at work is correlated to the person’s efficiency.

Number of hours spent by a person on work affects him in two ways. First, time spent at work gives person a deep satisfaction of learning for himself and contributing to the organization. Every person has a conscious or unconscious urge to act towards a meaningful purpose and work provides him this opportunity. In absence of a meaningful activity, person might feel good initially about not being required to do anything, but shall very soon realize the emptiness and shall get frustrated. Thus, number of hours spent at work is an important source of satisfaction for a person, whether he/she realizes it or not.

Second effect of working hours is on his life beyond office. Besides being involved on a meaningful job in the organisation, person spends his time for himself, family, friends and society and this investment of time is equally important for him as being at work. Though the proportion of time spent on these may vary from person to person, every person needs time for these activities. Time spent for self includes time for relaxation, entertainment, self development, spirituality, etc.

It should be noted here that every person, at any given point of time, is a product of his complete past, specially the closest past. It means that, person cannot leave his emotions at home and work like a machine at office. At the same time, office atmosphere affects the way, he behaves at home. Thus, from organisation’s point of view, the person who enters the office premises is a complete human being, whose efficiency at work is not irrespective of what happens outside office hours or the way he is spending his full day, week and year. It means that the time spent by person on self, with family and friends and in society, affects the productivity of person at work.

This may be partially true for mechanical or clerical jobs, however, it is a significant factor affecting the efficiency at managerial levels. Further, as the responsibility levels go up, these factors become even more important.

Now, interestingly, number of working hours are inversely proportionate to the number of hours, he/she can use for self, family, friends and society. Obviously, an organization, paying for the person’s time, cannot afford to lose that time for the sake of him/her spending time elsewhere and from that point of view even a 7 day week is desirable. At the same time, matured organizations know that only a happy person (at personal and official level), who is content with what he possesses at present, and who has an eye on to the next bigger goal, can be the most effective person at work. These are the organizations, which keep their focus on developing the person in all respects (not on how much time he is sitting at his desk), because they know that this is the only way to get the best output from people.

Now, what does it take to develop a person in all respects and to make him happy and content. First need is to make him happy at work. This can be done by providing those assignments, where his interest lies, by giving more challenges, allowing independence, providing timely and honest feedback, celebrating success, giving recognition and rewards for good work and developing an atmosphere of trust and confidence,. Management needs to believe that people are willing and are able to put their best.

Secondly, person needs to be given sufficient opportunity to relax and rejuvenate. Relaxation enhances person’s efficiency. Continuous engagement at work gradually reduces the efficiency of the person. Organising events, outbound programs and gatherings at organizational level is very effective in this direction. Further, person is just not a worker or an employee. He has his own personal and social aspirations and he should be able to spend time with himself, family, friends and society. These things rejuvenate him and give him fresh energy to take up higher tasks. Moreover, these activities (along with challenging work) give him satisfaction of living a complete meaningful life. Thus, it is important from the point of view of organisation to provide person sufficient time and opportunity for the relaxing and refreshing activities beyond work.

Thus, for an organization to benefit from person’s best output, (among other things) it needs to strike a right balance between number of hours spent by him at work and beyond work. One extreme is to make him work whole day all 7 days. Another extreme is to allow him to work as and when he wishes. Different levels have been discovered and experimented at different times.

A decade and a half back, when responsibilities on individuals were not high, pressure levels were moderate or low and working hours were limited, 6 day weeks were manageable. However, at present times, when there is no limit on working hours, pressure levels are mounting and every person handles critical responsibilities, it is imperative that the person needs to be given time, opportunity and avenue to rejuvenate himself to gear up for these activities. This is the reason, why most of the organistions have adopted 5 day week in their work culture.

It can be noted here that 5 day week does not reduce the output level of person. On the contrary, his productivity and effectiveness gets better. The same has been experimented in organizations world over. It has been observed that in most of the cases, people spend disproportionate amount of time on work. The six day work does not necessarily take six days and can be effectively framed within five days. The principal ‘work occupies the time available’ applies in most of the organisations and functions. It makes them habitual (rather addictive) of long working hours and their efficiency level goes down.

Interestingly, in many cases, people sitting on desks is an illusion of productivity. Surprisingly, the illusion is not only for bosses but even for the person himself. He starts believing that he is putting extra efforts and is the busiest person around. At the same time, he wonders why people putting lesser efforts (because they leave office on time and do not work on weekends) are being rewarded and are happier.

Person doing job with limited working hours and days, does a more focused and quality job than other people. Here, it should be noted that if need is critical, people anyways come on weekends and even stay late to complete the work. It is rather sometimes fun to come on weekend for few hours, in an informal atmosphere and to do things without usual tense work atmosphere. However, if people are given choice and freedom, they can utilize time in more productive manner.

It is critical that management take account of the responsibilities and work load, put systems in place for systematic processes and place adequate manpower to meet the requirements. Most importantly, management needs to understand and believe that the work does not necessarily need 6 days and can be completed in 5 days. It is only perception of management, a fear of losing something, which stops management from moving to 5 day week regime. In the present work conditions, 5 day week is the right balance for the development of person as well as for the benefit of organization.

December 24, 2006

Ass on Fire Vs. Fire in the Belly

My boss was telling me how he lit fire at the back of people, how he managed to get people running to get things done. His voice had a touch of proud as well as of making me understand the way things are done. "Nobody will do things at his own, we will have to push them" he said. I tried to make sense out of these lines and tried to correlate how do I work, what makes me do a good job.

I find that I do an excellent job when 'I' want to do it. That means, I have no pressure or force from anybody else (and not even from my mind and body). It is just like I want to do it because that is the right and the best thing to do. The force is from within, and it is not force. It is like you are moving always, only thing is now you are channelised, directed. now you are more relaxed and aware.

What happens when somebody forces some action on me. I do it for soembody else. I do not have nay motivation to do. Only force is fear of not doing, which drives the action. So I do the minimum required.

December 17, 2006

A Reflection

Read it further, only if you can spend 10 minutes now, otherwise skip it and read it sometime later. For now, be here only. Reduce your speed to minimum and read as slow as possible. These words are only your world, forget everything else. Look at the colour of the page, colour of the words and shape of the words. Now flow with whatever is written here. Do not push or pull yourself. Just free yourself to let go.
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Now go back to this Monday. Remember the day clearly. Look how the day started. Who woke you up? What time it was? Did you wake up with a start? Did you wake up realizing that you have pressed snooze button 4 times? Did you wake up suddenly realizing that you intended only a 2 minute nap? What was the first thought you had when you woke up? Did you feel tense with the thought of things you have to face today? Did you rush to bathroom being afraid of getting late?
OR
Did you feel energized when you woke up? Were you happy to start the day? Did you have a smile on the face for the bright day? Do you remember the touch of brush on your teeth? Can you recall the movement of razor on your face? Do you remember the feel of water on your body? Can you recall the touch of cloth on your body?
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Did you rush your vehicle to reach on time? Did you notice your own existence only when you had to stop at signal? How many people did you curse while your drive to office? How many times did you curse the bad road? Did you see the face of your boss while driving? Did you hear his voice while driving? Did it make you accelerate further? Were you thinking about a fight with one of the colleagues? Did the thoughts about office occupy your whole drive?
OR
Did you feel great while driving to office? Did you notice the brightness of the day and the beauty of the sky? Did you notice how beautiful the road is? Did you feel great to be alive with so many beautiful things around? Did you chuckle noticing the stupidity or ignorance of others?
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How did you start your day in office? Did you rush to your table directly after parking the vehicle? Did you cross people, but were in so much rush that could not smile at them? Did you start working on yesterday’s pending things? Did you start working on a report you have to give to your boss? Did you notice something urgent suddenly and started working on it? Did somebody bring you some urgent work and you started working on that? Did you say that ‘I have no time now, come after sometime’ to everybody who came to you? Did you have to rush to something else, while you were trying to complete one job? Were you shocked that it’s already lunch time? Were you shocked that you could not complete even one job since morning?
OR
While entering the premises, did you notice the building of your office, its colour and its grandeur? Did you notice the security person making futile and halfhearted attempt to control the traffic. Did you feel the vehicle taking a wave on two speedbrakers? Did you notice that today vehicles are better aligned (perhaps some guest is expected). Did you notice the green plants you crossed after parking your vehicle? Did you notice the beautiful pavement between the grass lawn? Did you notice people you came across and their faces? Did you give them a sincere smile? Did you plan your day? Did you take inventory of pending jobs, urgent work? Did you prioritise things and took one thing at a time?
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Were you shocked again when it was 6 ‘o’ clock? Did you decide to sit late today again? Did you have any clue what exactly you have done today? Did you add any value to yourself or to your work? Did your actions today make you a better person? How many times did you take tension during the day? What is the count now for people whom you don’t like? Has it increased? Did the day make any difference to your life?
OR
Did you finish your work for the day? Did you get a kick thinking about some of your actions? Did you feel great being here? Did you feel a sense of victory and achievement? How many times and how heartedly did you laugh? Did you feel that you are a better person at the end of the day? Did you learn something new? Did you solve somebody’s problem? Did you feel happy seeing somebody getting out of tension? Did you feel energized at the end of the day? Did you thank universe for being so kind to you?
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While driving back, did you think about the person who screwed your day? Were you tense about the guests who are coming in the evening? At home, did you notice that you are physically with family, but mentally you are at hundred places? Did you lie on the bed, waiting for sleep to come, while lot of unclear things hover in the mind?
OR
While driving back, could you sing your favorite song? Did you feel great thinking about the coming fun in the evening with guests? Did you have a great time with family and friends? Were you so content that you went to bed and did not know when you fell asleep?
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Now relax and come back to present. Pause for a moment. Take stock of all your thoughts.
NOW

DO YOU NOTICE THAT YOU NEVER REALISED THAT THE DAY WAS AS FUTILE AS ALL PREVIOUS DAYS.
OR
DO YOU FEEL THAT IT WAS ONE OF THE GREAT DAYS IN YOUR LIFE AND IT IS GREAT TO BE ALIVE AND ACTIVE.


JUST THINK IT OVER. IS THIS THE WAY YOU WANT TO SPEND YOUR WHOLE LIFE? THE LIFE WILL COME TO AN END ONE DAY. WILL YOU BE CONTENT LIVING LIKE THIS? DO YOU WANT TO MAKE A DIFFERENCE? THEN WHY NOT MAKE IT NOW? LET US TAKE SMALL STEPS TO MAKE OUR LIVES BEAUTIFUL AND ENERGETIC. LET US BE HAPPY AND MAKE OTHERS HAPPY. LET US COME OUT OF FEAR & TENSION AND MAKE THE LIFE AND THIS PLACE MORE LIVELY. LET US CREATE AN ATMOSPHERE OF HAPPINESS AND JOY AROUND. IT WILL MAKE ALL OF US BETTER HUMANS – PERSONALLY AND PROFESSIONALLY.

LET US MAKE A DIFFERENCE

December 14, 2006

I LOVE - HATE

I HATE IT WHEN I have to deal with degraded people, who have no sense of commitment, sincerity and responsibility.
I HATE IT WHEN I have to deal with people, who keep giving excuses and have no purpose defined for what they are doing
I HATE IT WHEN I have to deal with scared people, whose sole objective is to save their a** from some perceived fear and have no sense of rationality in their actions.
I HATE IT WHEN I have to deal with people who “do not want to get into any trouble”.
I HATE IT WHEN I have to deal with people who are only concerned about using people to get work done, but have never given a thought about their development.
I HATE IT WHEN on asking for some something, you get to hear everything around, except what was required.
I HATE IT WHEN I get half-truths and non-committed answers.
I HATE IT WHEN person giving the information himself is not clear and confident about it, and gives you a vague and ambiguous picture (so that he can take back his words later, if his a** is on fire).
I HATE IT WHEN I have to deal with people, who are ruining their lives “working hard(?) for long hours” and feel guilty when they see others enjoying.
I HATE IT WHEN I need to follow up with people for jobs that they are anyways supposed to do. I end up doing everything, except my own job.
I HATE IT WHEN I have to suffer because of incompetence or insincerity of others.
I HATE IT WHEN instead of working towards one goal, time and efforts get wasted on frequent fire fighting aimed only at saving the a** (for the time being).
I HATE IT WHEN my urge to take up productive actions are hindered because of useless activities.
I HATE IT WHEN I do not get any feedback (good or bad) on my actions and initiatives. The best way to kill any initiative is to ignore it.
I HATE IT WHEN I put a proposal and people accept or reject it, without questioning the rational behind the proposal.
I HATE IT WHEN somebody does not tell me that I have done a bad job or my action/behaviour is not right, even when he/she feels that way.
I HATE IT WHEN I am told that you have not done something properly, without giving any chance of hearing.
I HATE IT WHEN I am told that you have not done something properly, without any detail on what exactly I have done wrong and how can I work on it.
I HATE IT WHEN I am told that you have done a good job, without telling what exactly I have done and how can I capitalize on that.
I HATE IT WHEN I am told that you have done a good job, without telling what and how can I do even better (Because it implies that you do not expect me to get any better).
I LOVE IT WHEN somebody talks passionately about making a difference in the work area and in life.
I LOVE IT WHEN people understand and are excited about the goal for which we are working and have a sense of excitement and joy in working on it.
I LOVE IT WHEN on approaching somebody with a challenge, he/she feels excited and thrilled with the opportunity to apply mind.
I LOVE IT WHEN somebody partners with you in facing a problem and getting a solution. The work becomes so exciting, if we work together towards one goal.
I LOVE IT WHEN people work with full fun without taking things on their head.
I LOVE IT WHEN I have to deal with people, who are open to ideas and talks; the ones who are clear about what they want and make rational choices based on inner voice.
I LOVE IT WHEN I have to deal with people, who are not only responsible ‘workers’, but also responsible human beings, fulfilling their responsibilities towards themselves, profession, family, friends and society.
I LOVE IT WHEN persons meet their commitments or at least inform in advance, if they are not able to do so.
I LOVE IT WHEN I am given operational freedom and independence to decide my way of working.
I LOVE IT WHEN I am given independence to take initiatives and improvements.
I LOVE IT WHEN I am given higher responsibilities, challenges and opportunities to stretch to my maximum limits.
I LOVE IT WHEN I am questioned on my actions, with a purpose to arrive at the best solution.
I LOVE IT WHEN my initiative is rationally questioned to understand its true value.
I LOVE IT WHEN somebody pats on my back, tells me what exactly good job I have done, discusses my strengths and the ways to capitalize on that.
I LOVE IT WHEN somebody kicks me and tells me what exactly bad job I have done, discusses my areas of improvement and the ways to get better result.
I LOVE IT WHEN somebody gives a patient hearing, understands my problems and gives his inputs.
I LOVE IT WHEN people share their experiences and views, which uplifts all involved.
I LOVE IT WHEN seniors share their vision and goals, so that I can align my actions with them.
I LOVE IT WHEN seniors share their concerns, ask for suggestions and involve me in various activities.
I LOVE IT WHEN seniors share their plans on my future development (as person and as a professional) and the way forward.